CSR-Exports,Shirwal,ACG Packaging Materials - #941592
Date: 1 week ago
City: Shirwal, Maharashtra
Contract type: Full time
Date: Feb 12, 2024
Location: Shirwal, India
Company: ACGGroup Company ACG Pharmapack Pvt Ltd Primary Responsibilities Strategic and planning
- Monitor end to end supply chain of products to ensure customer satisfaction.
- Error free Order booking within 1-2 days from the date of clear PO.
- Follow up with customers for collection of payments to maintain DSO & submit daily update Sales head (exports).
- To keep track of dispatch date for commercial orders and sample orders and proactively follow up with factory to ensure that the orders are dispatched on time. If there are any deviations, then proactively inform to sales manager/customer and take corrective actions to resolve.
- Control and Manages key business metrics like DOH and DSO as per budget.
- Monitor despatches / Sales Hold at respective locations.
- Communicate to internal & external customers on the updates on timely basis.
- Log customer complaints and ensure closure of complaints / queries as per agreed timelines.
- Ensure updation of SAP database including Customer Master, Product Master for error free transactions.
- Provide information to Sales Managers regarding sales quantity, values, ASPs for preparing monthly MIS report.
- Ensure timely invoicing for shipments.
Key Result Areas
- Achieve budgeted Volume & Values
- Achieve budgeted DSO & DOH
- On time despatch of orders
- Timey closure of customer complaints
- Manage efficiently inventory in order to ensure that there is no old stock and supply product with quick lead times
- Sales & Marketing
- Supply Chain Management
- Customers/Slitter partner
- ACG warehouse team
- ACG group companies
Educational and Experience Requirements Graduate with 4-6 years of work experience Technical Competencies & Personas Knowledge of SAP Product and process knowledge Logistics & commercial aspects for Exports region Sales Process Management Service Quality Persona-Entrepreneur Persona-Partner Persona-Innovator Persona-Builder Has the candidate displayed any of the Values (Caring/Collaborative/Progressive) during the discussions?