Inbound Sales Representative - #941656

Global Industrial


Date: 1 week ago
City: Mumbai, Maharashtra
Contract type: Full time
  • Assists customers with the intent of promoting or selling company products or services through Chat communication
  • Provide a basic level of customer support but refers more complex problems to other staff members
  • Demonstrate a high level of customer service orientation
  • Requires an in-depth knowledge of products and services offered
  • Prepares and follows up on customer quotes as required
  • Provides pricing and availability of our product to customers
  • Requests and coordinates discounted prices on large orders
  • Maintain required Chat quality level
  • Inputs all sales orders as a result of customer negotiations
  • Sells additional product through suggestive selling techniques
  • Performs other duties as assigned
Competencies and skills
  • 2 + years sales experience in a Call Center - Chat and/or Email Process
  • Preferably a Graduate
  • Outstanding written and verbal communication skills
  • Willingness to work in shifts (US timings)
  • Demonstrated high level of dependability
  • Basic knowledge of MS Word, Excel, Explorer and Outlook
  • Ability to organize, prioritize, work in a fast-paced environment, attention to detail, handle multiple tasks and work under time constraints is required

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