Services Senior Product Manager - #941806
Date: 1 week ago
City: Bengaluru, Karnataka
Contract type: Full time
Leads and supports service product development, including commercial and technical analysis and executive approval.
Interprets internal/external business challenges and recommends best practices to improve products, processes or services.
Address customer needs by assisting in the development of innovative, scalable, valuable, and profitable services and products.
Ensure professional services increase in volume, profitability, and customer share-of-wallet over time, and develop effective tracking tools and metrics.
Contribute directly to the product strategy and roadmap, along with lessons learned for continuous improvement.
Networks with key contacts outside own area of expertise. Adapts style and uses persuasion in delivering messages that relate to the wider firm business. Frequently advises others on complex matters.
Continuously collaborate with internal Sales, Services and Product teams to ensure that products offered are viable and executable.
Work alongside product managers and specialists to collaborate holistically.
Communicate acceptance criteria and expected behaviors
Keep internal and external stakeholders up to date on progress and key milestones through extreme overcommunication.
8-10 years experience with service product management, with strong preference for energy industry experience.
Ability to solve complex problems and takes broad holistic perspectives using existing solutions.
Ability to lead and collaborate with cross-functional teams
Experienced in product development processes, milestones, and metrics
Basic Microsoft Office skills in Word, Excel, Powerpoint.
Passion for and knowledge of renewable energy systems and energy markets
Strong conceptual understanding of subscription-based services and software, high-level understanding of machine learning and AI systems a bonus.
Excellent verbal and written communication skills.
Excellent interpersonal skills, with a focus on relationship building.
Coachable (desires continuous improvement), Credible (excels in a high-trust environment), Confident (takes ownership and initiative)