Information Technology Field Technician - #941894
Amaze Techno Soft Pvt. Ltd.
Amaze Technosoft Pvt. Ltd. is an integrated IT services, digital marketing, and web development agency. With a focus on technical expertise and creative flair, we provide proactive strategic IT services and system support to ensure business sustainability and growth for our clients. Our team of highly qualified technical and commercial engineers guarantee a fast response to any IT problem.
We are looking for an Information Technology Field Technician to join our team at Amaze Technosoft Pvt. Ltd. This role involves providing technical support and assistance to our clients in the field of IT. The successful candidate will have the opportunity to work with a diverse range of clients and technologies.
Qualifications and Skills
- 1-3 years of experience in a similar IT support role.
- Strong troubleshooting skills to resolve hardware, software, and network problems.
- Knowledge of computer systems, networks, and peripherals.
- Excellent communication and customer service skills.
- Ability to adapt to changing technologies and environments.
Roles and Responsibilities
- Provide on-site technical support to clients, including troubleshooting hardware and software issues.
- Install and configure computer systems, networks, and peripherals.
- Upgrade existing equipment and software as required.
- Respond to client requests for IT support in a timely and efficient manner.
- Educate clients on the use of IT systems and software.
- Document and maintain accurate records of client interactions and support activities.
- Collaborate with other IT professionals to resolve complex issues.
- Stay up-to-date with the latest IT trends and technologies.