JC Digital Repair Specialist ( 79074879 ) - #956625

Jio


Date: 1 week ago
City: Ichalkaranji, Maharashtra
Contract type: Full time

Posted Date :

01 Apr 2024

Function/Business Area :

Customer Service

Location :

JC DRS Ichalkaranji, Ichalkaranji, Mahar

Job Responsibilities :

1. Interact with customers on handset related issues

2. Troubleshoot handset defects

3. Handle handset related queries

4. Record job entry in Customer Relationship Management portal

5. Upgrade software of handsets

6. Assemble / dismantle smartphones - unibody/duobody

7. Repair handsets by changing screen, speaker, mic, camera etc

8. Repair handsets by PCB swap, charging connecter replacement etc

9. Deposit of cash collected through service

10. Verify handsets for exchange

Education Requirement :

10+2 / ITI / Diploma, Certification in Device Care (Preferred)

Experience Requirement :

0 - 4 years

Skills & Competencies :

1. Customer Focus

2. Communication skills

3. Problem Solving skills

4. Handset repair skills

5. Knowledge of spares operations

6. Knowledge of CRM Systems

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a CV