Learning & Development Specialist - #956652

Nova Benefits


Date: 1 week ago
City: Bengaluru, Karnataka
Contract type: Full time
Job Description
Role Overview:

We are seeking a dynamic and experienced Learning and Development Specialist to join our team. The ideal candidate will have a minimum of 3 years of experience in learning and development, with a strong background in SaaS, product, sales, and customer success training. The candidate should be proficient in competency framework development, curriculum writing, experience design, and assessment methodologies.

Key Responsibilities:
  • Develop and implement competency frameworks tailored to various roles within the organization.
  • Design and deliver comprehensive training programs for employees across different departments, focusing on product knowledge, sales techniques, customer success skills, and other relevant areas.
  • Create engaging learning materials, including curriculum, presentations, e-learning modules, and assessment tools.
  • Collaborate with subject matter experts and stakeholders to identify learning needs and design appropriate training solutions.
  • Conduct training needs assessments and evaluate the effectiveness of learning interventions.
  • Facilitate training sessions, workshops, and webinars, both in-person and virtually.
  • Provide coaching and support to employees to enhance their performance and skill development.
  • Stay updated on industry trends and best practices in learning and development to continuously improve training programs.

Job Requirement
Requirements:
  • Bachelor's degree in Human Resources, Education, Psychology, Business Administration, or related field.
  • Minimum of 3 years of experience in learning and development, preferably in a SaaS environment or similar industry.
  • Proven track record in designing and delivering effective training programs, with a focus on product, sales, or customer support training.
  • Strong understanding of competency framework development, curriculum design principles, and adult learning theories.
  • Previous experience in setting up and leveraging Learning Management Systems (LMS) such as Zoho Learn or Anthology
  • Excellent communication, presentation, and facilitation skills.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • High level of ownership, resilience, and learning agility.

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