Manager - Store Operations - #956709

Vodafone Idea Limited

Date: 1 week ago
City: Jodhpur, Gujarat
Contract type: Full time

Job Purpose

  • Overall responsibility for activities at a VI store spanning customer service, store-level sales and revenue targets across all products (voice – post-paid/ prepaid, data etc.)
  • Execute marketing promotions, display and store experience schemes

Key Result Areas/Accountabilities

  • Achieve sales target for all products (Voice-Postpaid/ prepaid, data, VAS, handsets etc.) at a VI store
  • Ensure and monitor quality of acquisition through the store
  • Deliver revenue targets for the store
  • Increase revenue per footfall by aiding customers’ purchase decisions
  • Achieve profitability (Return on investment) targets for the store
  • Minimize losses from pilferage (wastage) and shrinkage (unidentified losses)
  • Manage churn and achieve customer satisfaction for walk-in customers
  • Ensure adherence to store processes in terms of documentation and systems
  • Ensure infrastructure / store upkeep
  • Maintain availability of stock at the store while adhering to norms
  • Ensure appropriate placement of pop-ups and product displays at store
  • Execute marketing, branding and promotion activities
  • Ensure fliers/ brand POS are available at store Resolve channel-specific issues within specific timelines
  • Resolve store-specific issues within specific timelines
  • Keep employee-retention and motivation levels high through regular reviews and performance streamlining of both on-roll and off-roll employees
  • Identify gaps in performance of immediate team and ensure training to bridge the same

Core Competencies, Knowledge, Experience

Critical Success Factors

  • Continuous Learning & Empowering Talent
  • Building Team Commitment
  • Leads Decision Making & Delivering Results

Threshold Functional Competencies

  • Products, Services and Technology Knowledge - Consumer

Differentiating Functional Competencies

  • Sales Planning and Forecasting
  • Solving Problems


  • 1 – 5 years
  • Experience of retail store and customer relationship management
  • Revenue Target achievement and cost management

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a CV

Similar Jobs

Assistant Sales Manager

Marriott International, Jodhpur, Gujarat
4 days ago
JOB SUMMARYThe position assists with the soliciting and handling of sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.CANDIDATE PROFILEEducation and Experience. 2-year degree...


Fairfield Inn & Suites, Jodhpur, Gujarat
5 days ago
POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor...

Process Developer - AP

Genpact, Jodhpur, Gujarat
2 weeks ago
With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to...