AGM - Technical Support - #956924

Vodafoneidea


Date: 1 week ago
City: Guwahati, Assam
Contract type: Full time

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly Digital India by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.

Role

Microwave SME

Job Level/ Designation

Function / Department

Circle Operations/O&M

Location

Guwahati

Job Purpose

  • Responsible for circle Microwave access and back haul network and the service experience
  • Microwave network architecture compliance. Continuous audit of the network and ensure compliance
  • Microwave network acceptance with respect to quality of installation, architecture, and eco system
  • Build a support system for process standardization and OSS integration of the transport network
  • Responsible for regulatory compliance of the operating MW network
  • Service performance analysis and drive performance improvement activities to ensure better RNA

Key Result Areas/Accountabilities

  • Accountable to deliver the Network and service KPIs for the Microwave network & systems . Deliver service experience to Mobility and enterprise customers.
  • Work closely with other transport & RAN functions in the circle and central to meet uptime , fault KPI, performance KPI and Change management KPI.
  • Implement circle specific solutions to improve experience for Voice and Data services
  • Responsible for preventive maintenance of Microwave network to reduce outages, alarms , performance issues and equipment damage
  • Work with OEMs, Optical ,OSP teams, NOC and other Field Engineers and drive them to reduce MTTR
  • Drive TAC team for RCA/Plan of Action and its implementation
  • Deliver Opex saving by network optimization,
  • Responsible for effective spare management- plan, distribution and R&R, Asset tracking- Live inventory, tools etc
  • Deliver training to Field Engineers

Core Competencies, Knowledge, Experience

  • 10-12 Years of experience in Microwave network in service provider/OEM environment
  • Technical expertise in Microwave communications, MPLS-TP, Ethernet ,SDH etc
  • Understanding of Mobility services such as 4G, VoLTE desired.
  • Hands on experience in managing Huawei/Ericsson/Ceragon/Nokia/ZTE devices in a multi-vendor architecture
  • Excellent team building capabilities, communication & Presentation skills.
  • Ability to work in dynamic and matrix organization

Must have technical / professional qualifications

  • Graduate in Electronics

Vodafone Idea Limited(formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership

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