GM- Cluster O&M (RAN & MW) Head - #957395

Role Title

Head - Operations and Maintenance

Function

Technology

Sub Function/ Vertical/ Department

O&M

Band

M3

Location

Guwahati

1. Job Purpose (In one or two sentences)

To ensure smooth operations of network with a view to deliver enhanced network experience to the customers with full safety compliance.

1. Key Accountabilities / Key Result Areas (Max 5)

• Network upkeep. Maintain CPRNA
• Corrective & preventive maintenance of BSS and MW network
• Ensuring O&M spare availability, Repair and Return for Operations
• MTX Infra Operations Management
• Network efficiency, OPEX cost optimization
• Governance with MS partners, IPs - for overall operations
• Estate Management of Operational sites in coordination with IP's
• HSW Compliance of Network employees and partners

1. Core Competencies, Knowledge, Experience, Technical / Professional Qualifications (Max 5)

• Analytic, In-depth technical knowledge of Radio and MW Network
• SME in 2G, 3G & 4G RAN technologies
• Strong Leadership skills with extensive experience of handling Cross functional teams across functions and vendors
• Self-Starter, Customer Focused
• Quick learner, knowledge on change in technological trends.
• Bachelor of Engineering
• Min 12+ years of Experience in Handling Network Projects, Operations and governance of multivendor and multi-technology networks.

1. Key Performance Indicators (Max 5)

• Radio Network performance management
• Rollout Plan Vs Actuals
• Capex spend as per Plan
• Regulatory/EMF compliance

1. Annual Budget Owned / Key Quantitative Parameters like Workforce managed etc.

OPEX controller for the circle

1. Risks, Challenges, Job Context (Short Description)

Optimal Resource utilization

Operation of network in line with the business and customer expectations

Optimal use of approved circle OPEX and cost optimising initiatives

Business continuity plan coordinator

1. Job purpose of Direct Reports & Dotted Reports

Lead - Zonal Operations

Handling upkeep of Operations Zones

Lead - Technical Support Manager

Subject matter expert - RAN and MW, R&R planning and coordination, O&M PR/PO execution and coordinating with zonal team on operations work completion, Network OPEX management including IP and own energy bill management, Cost efficiencies initiatives and drive and SNOC SPOC on circle operations management

Lead - MTX Infra Operations Management

MTX infra upkeep, projects and operations management

Lead - HSW

Technology HSW management and operations