State Relationship Manager B ( 79152299 ) - #959966

Jio


Date: 3 weeks ago
City: Ranchi, Jharkhand
Contract type: Full time

Posted Date :

10 Apr 2024

Function/Business Area :

Customer Service

Location :

CSD, Ranchi, Jharkhand

Job Responsibilities :

1. He/She will be responsible for handling end to end customer life

cycle of enterprise COCP customers for the region

2. He/she will work on improving the overall customer relationship,

delivering support and customer service

Education Requirement :

MBA/Post-graduate/Graduate

Experience Requirement :

Minimum 6 Years - Maximum 10 Years

Skills & Competencies :

1. On boarding

2. Complaint management

3. NPS

4. Revenue

5. Churn Management

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