Advocacy Operations Associate, Advocacy Operations - #962970

Description

The AO Associate should be someone passionate about supporting a fast-paced Ops environment who will enjoy the challenges and rewards of working in a fast-growing organization and in a very international environment. This is a high visibility position with big scope of creativity and self-development. The individual should possess excellent written and verbal communication skills, as the candidate will work very closely with a diverse team. Ability to create and manage work plans, timelines and accommodate multiple priorities will be critical for success.

Responsibilities

• Follows SOP or manager's instructions and ensures tasks are quality compliant
• Contributes to project improvement ideas, if applicable
• Responsible for giving timely responses to stakeholders on related tasks with guidance, i.e., as per SOP and SLA
• Proactively raises issues/alarms to manager or stakeholders
• Meets business metrics and goals, i.e., SLA, productivity targets and quality benchmarks.
• Maintains records of day-to-day work by updating trackers or workflow tools
• Meets predetermined and assigned productivity targets and quality standards.
  
  

We are open to hiring candidates to work out of one of the following locations:

Hyderabad, TS, IND

Basic Qualifications

• Bachelor's degree
• Experience with Microsoft Office products and applications
  
  

Preferred Qualifications

• Speak, write, and read fluently in English
  
  
  

Company - ADCI HYD 13 SEZ

Job ID: A2619464