Lead Site Reliability Engineer - #977944

Chase Bank


Date: 1 week ago
City: Bengaluru, Karnataka
Contract type: Full time

Assume a critical role in defining the future of a globally recognized firm and have a direct and significant effect in a realm tailored for top achievers in site reliability.


As a Lead Site Reliability Engineer at JPMorgan Chase within the Corporate and Investment Banking - Payments Technology team, youhold a leadership role in your team, demonstrate strong knowledge across multiple technical domains, and advise others on the technical and business issues facing them. Take lead and conduct resiliency design reviews, break up complex problems into digestible work for other engineers, act as a technical lead for medium to large-sized products, and provide advice and mentoring to other engineers.

Job responsibilities

  • Demonstrates and champions site reliability culture and practices and exerts technical influence throughout your team
  • Leads initiatives to improve the reliability and stability of your team's applications and platforms using data-driven analytics to improve service levels
  • Collaborates with team members to identify comprehensive service level indicators and stakeholders to establish reasonable service level objectives and error budgets with customers
  • Demonstrates a high level of technical expertise within one or more technical domains and proactively identifies and solves technology-related bottlenecks in your areas of expertise - CI/CD management and automation to achieve one-touch deployment across all application tiers
  • Writing specifications and documentation for application release management
  • Define application performance KPIs and create/manage the capacity framework
  • Infrastructure build, management, integration with core services and hygiene
  • Application setup, migration and maintenance in private/public cloud [AWS, Azure]
  • Docker Containers, automating container image creation process, build and deployment in container environment
  • Define application availability KPIs, setup monitoring frameworks and publish the uptime & SLAs

Required qualifications, capabilities, and skills

  • Formal training or certification onsoftware engineeringconcepts and 5+ years applied experience.
  • Deep proficiency in reliability, scalability, performance, security, enterprise system architecture, toil reduction, and other site reliability best practices with the ability to implement these practices within an application or platform
  • Strong Linux/Unix fundamentals, good understanding of subsystems such as memory, storage, network.
  • Experience of Continuous Integration technologies, such as: Jules, Maven, Ant, Selenium, Cucumber, Mocks, JMeter, JUnit, etc. is expected.
  • Ability to understand the business services and map it to the reliability engineering design and review.
  • Support the technology and business services of the entire technology platforms from the scaling and performance perspective.
  • Manage the uptime of each of the micro services by building and implementation of the right monitoring and alerts.
  • Good understanding of object oriented programming, relational databases, NOSQL, caching systems, etc.
  • Strong problem management abilities by automating any repeatable jobs and working with the stakeholders to ensure the incidents do not repeat again.
Preferred qualifications, capabilities, and skills
  • Self-starter and a Team player able to work effectively among and across Tech, Business, and Ops teams.
  • Excellent verbal and written communication skills.Deep understanding of architectural concepts, issues and trends.
  • Ability to work independently and in a team &Proficient at researching innovative solutions for challenging technical problems.
  • Willingness to pick up and learn new technologies, frameworks and tools as directed.
  • Looking for someone who brings a lot of positive energy.

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