Senior Product Manager - #977950


Date: 1 day ago
City: Navi Mumbai, Maharashtra
Contract type: Full time
We’re looking for an analytically-minded, passionate, and customer-obsessed Senior Product Manager to join our growing team. Loopio envisions a world where Response Management is indispensable for every sales team, and as a Senior Product Manager, you’ll have a chance to make a huge impact on bringing that vision to life within the Loopio platform. This is an opportunity to join a highly collaborative and supportive team where you can leverage your 5+ years of practice experience to help us create an industry-leading B2B software by creating and driving strong technical leadership and product strategy.

What You'll Be Doing

  • Lead and conduct qualitative and quantitative research and data-driven experiments to prioritize the product roadmap for both Loopio and Loopio for Salesforce product offerings
  • Work alongside our UX Design, Customer Experience, and Sales to gather insights about current and prospective customer pains in order to deliver the most value to our customers through automation
  • Work closely with our Software Engineering teams to incorporate technical feedback early and often
  • Drive a lean and agile development process; define meaningful sprint cycles, and run constant data-driven experiments
  • Collaborate with our Customer Success, Support, and Sales teams to gather information about current and prospective customer pains; keep the product roadmap lines of communication open
  • Lead and conduct qualitative and quantitative research initiatives to identify customer problems and opportunities; use your insights to guide the product to where it will be positioned to stand out from competitors
  • Define and own the measurable success metrics for each of your initiatives; drive product development against those metrics

What You'll Bring to the Team

  • 5+ years of work experience in product management, shipping successful products in the Enterprise space. Experience working in a high-growth B2B SaaS environment is a nice to have.
  • 3+ years working in a lean and agile product development environment; you can validate concepts and bring features to market quickly, and iterate intelligently based on customer feedback
  • Experience with successfully delivering and managing Salesforce products
  • Experience with building integrations involving Salesforce, and third-party applications
  • Salesforce Administrator Certification (nice to have)
  • Strong understanding of Generative AI technologies and their applications in SaaS products is preferred.
  • Experience with design thinking and user-centric design; you know how to take an empathetic approach to learn about your customers' goals and pain points and discover new product opportunities
  • Eyes on the road ahead; you're a strategic thinker with the ability to align short-term objectives against a long-term roadmap
  • An engaging speaker and a persuasive writer; you can communicate complex ideas with simplicity, and can rally people behind your vision
  • Solid technical understanding and experience in software development; you don't write code, but you are comfortable discussing technical product details with engineers and you know the right questions to ask
  • An obsession with learning; you’ve read the books, taken courses, and are hungry for the latest research about what it takes to develop and maintain a world-class B2B SaaS platform

Where You'll Work

  • Loopio is based in Canada with hub regions around the world. Right now, our employees (or Loopers, as we call ourselves!) live and work in Toronto, Vancouver, London, and Gujarat.
  • Loopio is a remote-first workplace because we recognize the advantages of working flexibly. Our India hub employees live and work remotely within Gujarat, Maharashtra, and Bengaluru and work 11am - 7:30pm IST unless otherwise stated.
  • You’ll collaborate with your teams virtually across India, UK and North America (we’re just a Zoom call and Slack message away!) and have established core sync hours and focus time during the workday to enable us to work smarter together. Additionally, we encourage asynchronous collaboration to effectively work as a global #OneTeam!

Why You'll Love Working at Loopio

  • Your manager supports your development by providing ongoing feedback and regular 1-on-1s
  • You have tons of autonomy and responsibility: this role provides an opportunity to try new things and push creative boundaries
  • You’ll learn more than you thought was possible; our team is obsessed with personal and professional growth (every Looper receives a professional mastery allowance each year)
  • You’ll be set up to work remotely with a MacBook laptop, a monthly phone and internet allowance, and a work-from-home budget to help get your home office all set up!
  • Join us in regular company socials, AMA (Ask-Me-Anything), and quarterly kick-off to celebrate the big wins and milestones as #oneteam!
  • You’ll be joining a culture that has thoughtfully built out opportunities for connections in a remote first environment
  • We have Employee Resource Groups, House Teams (curious? ask us about it!), virtual yoga, cooking classes and many more moments for us to have fun and learn together!
  • You’ll be a part of an award-winning workplace and one of Canada’s fastest growing companies with ample opportunity to make a big impact here!
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