Cluster Manager - Debt Management Services - Consumer - #977964

Bajaj Finserv

Date: 3 days ago
City: Indore, Madhya Pradesh
Contract type: Full time
Job Purpose

“This position is open with Bajaj Finance ltd.”

Duties And Responsibilities

Х To achieve collection targets of the area assigned, ensuring meeting PI Targets, meeting the Target on Cost of Collections.

Х Control bucket flow cases and focus on non-starters.

Х Ensuring documented feedback.

Х Ensuring legal guidelines are complied with while repossessing of products

Х Ensuring audit queries are complied with.

Х Ensuring adequate УFeet on StreetФ availability area-wise / bucket-wise / segment-wise.

Х Manage productivity by fixing productivity parameters for Collection Officers / Agencies / DMAs, monitoring performance against set parameters and Weekly review with the collection executives.

Х Ensuring background and reference check of agencies / DCTs being appointed.

Х Constant evaluation of DCTs and agencies.

Х Identify and manage training needs for the CEs.

Х Support collection officers in legal / police issues.

Х Ensuring timely and profitable disposal of seized stock & safe custody of seized products

Х Visit Random customers.

Required Qualifications And Experience

Х People Management skills.

Х Demonstrated success & achievement orientation.

Х Excellent communication skills.

Х Negotiation Skills

Х Strong bias for action & driving results in a high performance environment.

Х Demonstrated ability to lead from the front.

Х Excellent relationship skills.

Х Affirmative in nature, Strong Leadership Skills, Clarity of thought and perseverance..

Х Exceptionally high motivational levels and needs to be a self starter.

Х Working knowledge of computers.
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