Cluster Head- First Mile [Kolkata] - #978017


Date: 3 days ago
City: Kolkata, West Bengal
Contract type: Full time
About The Team

Being part of Meesho's Fulfilment and Experience (F&E) team as Cluster Head FM - Kolkata. will zip you to the cockpit of our ever-burgeoning rocketship, where you get to directly shape the experience of the country's next billion e-Commerce users.

We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations/support, supply chain know-how, analytics and the holy grail, first principles problem-solving.

At Meesho, we’re trying to do what's never been done before - taking e-commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers' price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain to change how folks think about e-Commerce – not just in India, but globally.

We are firm believers in fun at work. With monthly F&E happy hour sessions, informal team outings, and internal virtual water cooler chat sessions, there’s never a dull moment with us :).

About The Role

As Cluster Head FM, you’ll own the onboarding and training of partners. You’ll also drive key operational metrics by regularly visiting their facilities in different cities in your area. You’ll take complete ownership of processes allotted to you and work with various stakeholders to achieve team goals. You’ll continuously work towards identifying gaps and providing recommendations for improving our processes.

What you will do

  • Own the onboarding and training of new partners for First Mile operations
  • Identify and onboard new partners onto the network on an ongoing basis
  • Track and own the performance of different partners in your cluster
  • Visit facilities to conduct audits and solve operational gaps
  • Ensure compliance with operational processes
  • Own and drive key operational metrics end to end and achieve performance targets

What you will need

  • Graduate or Post Graduate degree in any discipline
  • 3-5 years of work experience in the e-commerce logistics domain
  • Experience in partner onboarding and training in the First Mile and sorting operations
  • Experience in control tower and field operations will be a plus
Post a CV

Similar Jobs

Career Node JS Developer

Red Apple Technologies Pvt. Ltd., Kolkata, West Bengal
2 days ago
Job Description We are looking for a Node.js Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end...

RC-Non FS Internal Audit-Analytics-staff

EY, Kolkata, West Bengal
3 days ago
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working...

Deputy Manager

Max Financial Services, Kolkata, West Bengal
3 days ago
aAbout Max Life Insurance: Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation.Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max...