Quality Assurance Analyst - #978034

Western Union Speed pay Inc


Date: 1 day ago
City: Pune, Maharashtra
Contract type: Full time

Quality Assurance Analyst- Pune, India
Are you excited by the opportunity of using your knowledge of testing to lead a team to success Do you view Quality Assurance in the retail financial industry as more than just testing, and instead see it as an opportunity to improve the Digital Banking customer experience As a successful engineer, do you feel empowered to quickly respond to product enhancement requests to ensure new Digital banking capabilities are delivered to the customers in an agile fashion Do you have experience working with Automation testing, solutioning and developing enhancements, and implementing banking clients If so, why not consider joining Western Union's new Digital Banking hub in Pune as Quality Assurance Analyst

Western Union powers your pursuit.

We recently launched digital banks and wallets in multiple markets to enhance our customers experiences with a cutting-edge digital Ecosystem. As an Analyst, your primary responsibility will be to establish core digital banking and wallet solutions globally.

Role Responsibilities

  • Collaborate with cross-functional teams including product managers, developers, and business analysts to understand requirements and translate them into test cases.
  • Design, develop, and execute test scenarios and test cases to validate payment system functionality, performance, and usability.
  • Conduct end-to-end testing of payment processes, including payment initiation, authorization, settlement, and reconciliation.
  • Identify and document defects, issues, and risks, and work closely with development teams to ensure timely resolution.
  • Create and maintain test documentation including test plans, test cases, and test reports.
  • Participate in UAT meetings, providing updates on testing progress, issues, and recommendations.
  • Coordinate with business users to facilitate UAT activities, including test script execution and user training.
  • Stay up to date with industry trends and best practices in payment systems and UAT methodologies.
  • Act as a subject matter expert on payment processes and systems, providing guidance and support to stakeholders as needed.

Role Requirements :

  • 2+ years of experience in quality assurance with a firm understanding of User Acceptance Testing and API.
  • Comprehensive experience in test automation, SQL, Database & Data Analytical.
  • Experience in Agile and Iterative development methodologies and SAFe methodology is a plus.
  • Experience in the payments/banking or cards domain is an added advantage.

We make financial services accessible to humans everywhere. Join us for what's next.

Western Union is positioned to become the world's most accessible financial services company -transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your India specific benefits include:

  • Employees Provident Fund [EPF]
  • Gratuity Payment
  • Public holidays
  • Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
  • Annual Health Check up
  • Hospitalization Insurance Coverage (Mediclaim)
  • Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
  • Cab Facility
  • Relocation Benefit

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

#L1-SR1 #LI-Hybrid

Estimated Job Posting End Date:

05-16-2024

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

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