Sr Spec, IT-Resource Mgmt (Hybrid) - #978128

Baxter Medical Devices

Date: 1 week ago
City: Bengaluru, Karnataka
Contract type: Full time

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives-where your purpose accelerates our mission.

Job Title: Sr Spec, IT-Resource Mgmt

Location: Bangalore

Job Responsibilities

  • Understand the availability and allocation of project team members for all IT projects
  • Help establish and refine metrics, surveys related to resource management
  • Oversight and analysis of workforce staffing with established KPIs (Key Performance Indicators), identifying areas of transformation and continuous improvement
  • Leading of staffing related functions within ServiceNow SPM (Strategic Portfolio Management)
  • Maintain accurate resource data, driving data quality assurance and control methods
  • Partner with demand and portfolio managers to determine and maintain current resource availability to support projects. Understand resource skills, levels of expertise, and their role in the company and department to assist with resource leveling
  • Partner with Project/Program managers and Functional managers to help resolve resource over-allocations and conflicts
  • Support project lifecycle processes to ensure projects and programs are sufficiently staffed
  • Provide resource allocation/forecast/capacity reports and dashboards that will aid business leaders to strategically plan project and program execution
  • Collaborate with key stake holders to help develop future staffing and project resourcing plans
  • Support project resourcing management tools, assist in the management of the ServiceNow SPM (Strategic Portfolio Management) tool features and functionality including future functionality opportunities and requirements
  • Develop and deliver effective resource management processes and training


Basic Qualifications

  • 5-7+ years of experience in IT operations, projects, or development with management, coordination, or individual contributor experience
  • 2-4 years of experience with ServiceNow SPM or similar toolset
  • Advanced experience in reporting and analytics
  • Experience managing/working on Agile projects
  • Experience working with a wide range of personnel including business sponsors, product owners, functional managers, development teams, demand managers, portfolio managers
  • Advanced level experience in Microsoft Office 365 including PowerPoint, Excel and Sharepoint
  • Strong communication and organizational skills in a global/cross-functional organization
  • Must be able to communicate verbally and in writing in English

Preferred Qualifications

  • Bachelor's Degree in Computer Science or related field
  • Project Management Professional (PMP) Certification is a plus
  • CSM Scrum / SAFE Certification is a plus
  • Experience with technical program/project management and areas spanning Infrastructure, Security, Application development and ERP Implementations.
  • Analytical and problem-solving experience, exposure to large-scale systems and knowledge and experience in technical development in an enterprise setting

At Baxter, we offer a dynamic and future focused work environment offering workplace flexibility, additional annual leave and a strong value driven culture.
Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our .

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