Accountant - #978183

Infosys BPM

Date: 1 week ago
City: Pune, Maharashtra
Contract type: Full time
JD for OTC collection-  Collections – Experience in connecting with international customers Via Call.  Good written and verbal communication  Good at Email writing skills following right etiquettes.  Able to handle Inbound & Outbound call.  Knowledge Dispute Management  Good understanding on Account Reconciliation  Understanding on Credit Management along with task which includes - Credit Limit Review , Refunds, Order Management.  Flexible with night shift. The candidate should have work experience in Accounts Receivable Collections (Voice). Should have End-To-End understanding of Order to Cash (O2C) Cycle, Good Communication skills both verbal & written. "

  • Perform day to day Accounts Receivable activities with required speed and accuracy
  • Assess credit worthiness for new and existing customers in accordance with the credit policy.
  • Collaborate with customers to ensure timely payment of open balances and perform account reconciliations. Add daily notes on customer accounts including collection status, promises to pay, disputes and customer communications
  • Assist in the creation and determination of credit memos and amendments.
  • Send internal deactivation notices to internal contacts.
  • Submit deactivation requests to our licensing department.
  • Assist with the completion of vendor onboarding forms from our customers.
  • Follow the documented procedures, understanding of Client processes, active team player with good communication and documentation skills
  • Sound analytical & interpersonal skills
  • Understanding of the relevant F&A Processes
  • Strong customer orientation
  • Problem solving skills" "
  • University graduate with minimum of 15 years of education with Bachelors/Masters Degree in Commerce
  • Senior Level – Bachelors in Commerce/ Masters in Commerce/ MBA with >3 years’ experience, 2 years in BPO industry, experience in AR would be an advantage
  • Expertise in MS office & Internet
  • Good Knowledge of Accounts Receivable processes
  • Fluency in English language Good Business awareness, Team work, Adaptability, time management" Candidate should have at least 2 years of experience after graduation.
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