Telecaller Outbound - #978205

Reliance Nippon Life Insurance

Date: 1 week ago
City: Kolkata, West Bengal
Contract type: Full time
This job is provided by 1) Acquire new customers through inbound calls, outbound calling, or email.

  • Understanding customer needs and answering their queries related to products or services.
  • Work with other departments of the organization to close more deals.
  • Connecting with prospective customers through their preferred means of communication.
  • Explain the features and benefits of the products and services to a prospect.
  • Follow the telecalling script to deliver the perfect pitch while talking to a prospect.
  • Acquire required customer information for the sales process.

Telecalling Job Responsibilities You Should Know About

  • Finding new sales opportunities via inbound calls, outbound calls and email
  • Calling your existing as well as prospective clients to encourage purchases
  • Explaining the benefits of the company’s products/ services to your potential clients
  • Gathering and updating contact details of individuals
  • Addressing concerns, uncertainties and suggestions of your customers and clients on time

Want to make calling more efficient?

  • Making note of important details for every conversation
  • Keeping a recording of every attempt to close sales, both successful and unsuccessful
  • Regularly attending team meetings to better clarify progress and expectations related to your performance
  • Conducting every interaction with respect regardless of the behavior of other parties
  • Maintaining the business database by entering, verifying and also backing up relevant data

10 Skills You Need For a Telecalling Job

  • Objectives
  • Promptness
  • Calmness
  • Knowledge
  • Clear Communication
  • Empathy
  • Patience
  • Problem Solving
  • Technical Expertise
  • Flexibility
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