Learning and Development Manager

Company Overview

GREATBELL HR Consultancy Services PVT LTD is a specialized recruitment agency operating within the Human Resources Services industry. Focused on technical and hospitality manpower recruitment, the company caters to around 500 businesses across India. With headquarters in Cochin, Kerala, GREATBELL offers a personalized touch with its small team of 2-10 employee.

Job Overview

We are seeking an Executive Learning and Development Manager to join our team. Based in Thiruvananthapuram, Kollam, Ernakulam, Munnar, or Varkala, the role demands a professional with 10 to 30 years of experience. This full-time position entails overseeing the development and execution of training programs, ensuring alignment with strategic goals, and fostering a culture of continuous learning within the organization.

Qualifications and Skills

• Minimum 10 years of work experience in learning and development within the hospitality industry.
• Must ensure training aligns with hotel's strategic goals and operational needs (Mandatory skill).
• Ability to train the trainer for all departments effectively (Mandatory skill).
• Demonstrated focus on aligning training with the hotel’s strategic goals and fostering a culture of continuous learning (Mandatory skill).
• Strong skills in team learning and development, supporting the growth of all team members.
• Experience developing and maintaining relationships with hospitality schools for internships and potential hires.
• Proven ability to work on a 12-month training needs analysis that aligns with the resort business plan.
• Experience evaluating training programs to enhance employee skills and knowledge, ultimately improving guest experience and operational efficiency.

Roles and Responsibilities

• Design and implement comprehensive learning strategies and programs aligned with business needs.
• Build and maintain effective relationships with all departments to support their training requirements.
• Assess the success of development plans and help employees make the most of learning opportunities.
• Create and oversee the execution of a training calendar that supports the strategic goals of the organization.
• Stay updated on industry trends to tailor programs to evolving hospitality standards and needs.
• Ensure training platforms and processes are up to date and user-friendly for all employees.
• Coordinate and engage with external training providers and assess their utility in meeting organizational goals.
• Facilitate regular feedback mechanisms to ensure continuous improvement of training programs.