Associate Technical Writer
Weekday AI
This role is for one of the Weekday's clients
Min Experience: 1 years
Location: Bangalore
JobType: full-time
Requirements
Key Responsibilities:
1. Documentation Creation
- Develop user manuals, how-to guides, FAQs, and release notes
- Ensure all documentation is accurate and clear
2. Cross-Departmental Collaboration
- Collaborate with Product, Engineering, and Support teams
- Collect input from Subject Matter Experts (SMEs) to guarantee content quality
3. Content Verification & Quality Assurance
- Validate documentation against product features
- Ensure consistency in tone, style, and branding across all materials
4. Documentation Maintenance
- Update and publish content in alignment with release schedules
- Manage documentation portals effectively
5. Technical Content Assistance
- Support creation of API documentation and technical references
- Contribute to Learning Management System (LMS) content and video scripts for product tutorials
Required Skills:
- 1–2 years of experience in technical writing, preferably within SaaS or product environments
- Excellent writing skills focusing on clarity and precision
- Basic knowledge of REST APIs and Swagger/OpenAPI is preferred
- Ability to comprehend product functionality from an end-user's perspective
- Strong communication skills and ability to collaborate effectively
- Familiarity with tools such as GitBook or equivalent platforms is a plus
- Experience or exposure to ITSM, AIOps, or IT infrastructure is advantageous
Must have Skills
Technical Writing
SaaS
Swagger