Team Leader- Optum

Lenskart.com

Leadership: Team Training, Roster Management, Conflict Resolution, and Camp Sourcing.

Sales Excellence: Target Achievement, Upselling, and Conversion.

Operations: Inventory Audit and Team POS Handling.

Customer Success: NPS Improvement, Feedback Management, and Eye-test Conversion.

Analytical (KPIs): Expertise in tracking Conversion, ATV, and Shrinkage.

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