Clinical Service Manager – Community Based Services

NHS Ayrshire & Arran

** PLEASE NOTE THIS IS AN INTERNAL VACANCY ONLY OPEN TO CURRENT NHS SCOTLAND STAFF **

OUR VALUES IN ACTION

  • Care and Compassion
  • Quality and Teamwork
  • Dignity and Respect
  • Openness, honesty and responsibility

Location: NHS Borders Newstead Salary

Band 8A

Salary: £62,681 to £67,665 per annum

Contract: Fixed Term / Secondment – 12 months

Hours: 36 hours per week

This is an exciting opportunity to join the Primary & Community Services Senior Management Team as a Clinical Service Manager for Community Based Services.

You will be responsible for the operational leadership, performance and development of a diverse portfolio of community services, ensuring delivery of safe, effective and person-centred care aligned to NHS Borders values and national standards.

Your Portfolio Will Include

  • GP Walk-In Clinic
  • Sexual Health Services
  • ANP-led Urgent Care
  • Admiral Nurse Service
  • Community Administration
  • Premises and estate oversight
  • Outpatient services and service developments arising from the Clinical Strategy

You will provide visible leadership across these services, ensuring strong governance, high-quality care and delivery of Local Delivery Plan targets, including urgent care access, outpatient performance and service sustainability.

The role involves responsibility for workforce, financial management and performance across a complex, multi-site service. You will play a key role in improving patient flow, maintaining patient safety and ensuring effective use of resources.

Working closely with the General Manager and wider Clinical Board Senior Management Team, you will contribute to the delivery of the Clinical Strategy, supporting the shift towards care closer to home and the development of community-based and outpatient services.

You Will Also Be Expected To

  • Lead service performance using quality improvement methodology
  • Ensure robust clinical governance, including infection prevention and control, risk management and assurance
  • Deliver service redesign and transformation aligned to strategic priorities
  • Manage resources effectively, including workforce planning, budget control and estate utilisation
  • Engage with staff, patients and stakeholders to support continuous improvement and co-production
  • Participate in the on-call rota

This role requires strong leadership, operational management experience and the ability to work across organisational boundaries to deliver high-quality, sustainable services.

Note 1: For commonly occurring or self-explanatory jobs (such as domestics, administrators, registered nurses, etc), the advert text will be reduced to job title and informal enquiries only. For internal vacancies, the full advert text will appear in the internal section of the Jobtrain website. For any external vacancies, the full advert text will appear in the external section of Jobtrain as well as Indeed, Adzuna & Google for Jobs website.

Note 2: We would like to remind all recruiting managers that the HR Department may minimise advert text where appropriate.

Note 3: Recruiting managers must indicate on the advert if the post holder will be required to undertake Exposure Prone Procedures (EPP).

Please email the draft advert to the HR Advisor for the area with all other recruitment paperwork.

As from 1st April 2026 the Agenda for Change full-time working week will be reducing from 37 to 36 hours per week. Part time hours will be reduced pro-rata. However, there will be a corresponding increase in the hourly rate so that pay will not be affected.

Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check done than is currently the case. If the post is assessed as a "regulated role", your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team. For more details on these changes please visit: Disclosure Scotland Changes.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here. 

For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licenced Sponsor, and if the post does not fall below the current minimum salary threshold or ‘going rate’. Further information on these criteria can be found here.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form

***PLEASE NOTE: We cannot accept late applications so please ensure your application is submitted early***

*Please note: For part time posts the salary shown will be pro rata*

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

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