Service Engineer

Experience: Min 0 to 3 yrs

Qualification: BE/ B.Tech – Graduate in Biomedical Engineering

Job responsibilities:

• Handling of Critical care & Cardiology products.
• Onsite training to Service dealers & Customer support engineers
• Handling, follow up, & pre-installation planning for all Major supply at customer sites
• Technical Support for installations
• Field visits on installation problems and major supply issues
• Maintenance & follow up of PM visit directory
• Coordinating with in house technical support team to address Major issues, critical problems, installation delays, tender queries, etc.
• Frequent failure analysis on all products & Feedback analysis on service calls.
• CRM handling – Open installation follow up & open call analysis