AI/ML Engineer — Automation Practice
Ayuda Solutions
Join our growing AI & Automation Practice to build GenAI, ML, and intelligent automation solutions that transform how our clients run their operations. You will work directly on production deployments — not POCs that sit on a shelf.
Ranchi, Jharkhand Full-Time Mid / Senior Engineer 3–6 years experienceResponsibilities
- Design and develop ML models for collections propensity scoring, churn prediction, and customer segmentation.
- Build and deploy GenAI-powered applications: agent assist tools, dynamic scripting engines, and document intelligence.
- Develop and maintain RPA bots using UiPath or Blue Prism for high-volume back-office process automation.
- Integrate AI/ML solutions with client CRMs, LMS platforms, and telephony systems via REST APIs.
- Collaborate with operations teams to define model inputs, outputs, and feedback mechanisms.
- Monitor deployed model performance — accuracy, drift, and business impact — with regular reporting.
- Document all solutions to production-grade standards with clear handover for operations teams.
- Contribute to internal AI capability building: tooling, frameworks, and knowledge sharing.
Requirements
- 3–6 years in applied ML/AI engineering in production environments.
- Strong Python proficiency: scikit-learn, XGBoost, PyTorch or TensorFlow.
- Experience with LLM APIs (OpenAI, Anthropic, Google Gemini) and prompt engineering.
- Familiarity with RPA tools: UiPath, Blue Prism, or Automation Anywhere.
- REST API development and integration experience.
- Solid understanding of model evaluation, monitoring, and MLOps principles.
- B.Tech/B.E. in Computer Science, Data Science, or related field.
Nice to Have
- Experience building agent-assist or real-time AI tools for contact centres.
- Knowledge of BFSI or BPO domain data.
- AWS/GCP/Azure ML platform experience.
- Published research or open-source AI contributions.
About Ayuda Solutions
Ayuda Solutions is a technology-enabled BPO and intelligent operations company headquartered in Ranchi, India. With 13+ years of delivery excellence, we serve enterprises across 11 industries — from BFSI and healthcare to hi-tech and e-commerce — combining AI automation with expert human operations.
With 800+ professionals, ISO 27001 certification, and a 4.4-star Glassdoor rating, we are a place where careers are built — not just jobs held. 68% of our managers started as team members and grew with us.
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