Sr Associate, Amazon Retail India, Amazon Now

ARIPL - Karnataka

DESCRIPTION

Sr Associate Amazon Fresh
The Sr Associate Amazon Fresh is responsible for building and maintaining strong relationships with vendors, ensuring optimal performance metrics, and driving continuous improvement in vendor operations. Key duties include vendor onboarding, catalog quality improvement and defect resolution, daily vendor operations, performance monitoring, and implementation of vendor-related initiatives.

Key Responsibilities:

Proactively improve catalog quality and automate manual reports periodically as per business requirements
Monitor and analyze vendor performance metrics (fill rate, delivery adherence, quality)
Drive vendor compliance to established processes and guidelines
Resolve vendor queries and operational issues in a timely manner
Collaborate with cross-functional teams to improve vendor operations
Maintain accurate vendor documentation and data
Support vendor onboarding and training initiatives
Identify and implement process improvements for vendor management
Conduct regular reporting and analysis of vendor performance trends

Requirements:

2+ years of experience in vendor management or business operations
Bachelor's degree
Strong analytical and problem-solving skills
Excellent communication and relationship management abilities
Proficiency in MS Office and data analysis tools

Preferred Qualifications

Proficiency in SQL
Familiarity with automation tools and reporting frameworks
Experience working in a fast-paced retail environment

Key job responsibilities

Support execution of key programs by enabling timely and accurate inputs through cross functional collaboration
Own catalog related inputs / workstreams
Own and publish various key updates and dashboards
Enable automation of reports and dashboards where feasible
Build a SQL/Macro repository for adhoc requests and reports

BASIC QUALIFICATIONS

Bachelor's degree
Experience with Microsoft Office products and applications

PREFERRED QUALIFICATIONS

Knowledge of SQL
2+ years of data-driven business operations processes experience

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