DevOps Architect, Trilogy (Remote) - $100,000/year USD
Crossover
Remote
While most organizations talk about "the cloud" and manually nurse infrastructure, we're scaling reliability across dozens of acquired products where original teams have departed and documentation is incomplete. The challenge: you'll employ agents and contemporary tools to explore unfamiliar systems 5–10x faster, document your findings, and automate solutions so repeat incidents are eliminated. Rather than judging you on certifications and buzzwords, we'll observe you diagnose live issues, produce an actual 5-Whys that identifies one preventable root cause, and construct automations that withstand production conditions.
This is not an L2 "follow the runbook" position. In this capacity, you author the runbooks, architect the deployment strategy from development through staged through 10% through 100% with soak periods and rollback conditions, and create the monitors that detect corner cases. You decline risky changes before anyone executes them. You distinguish infrastructure failures you control from application bugs Engineering controls, and you route permanent remediation to the appropriate team.
You'll operate at the engineering center of reliability, controlling infrastructure initiatives, incident management and RCAs, and change tickets with copy-paste-executable instructions. If you've already managed a significant SaaS product and want to apply that expertise across a portfolio, join us. Deliver expert-level AWS knowledge, production-grade development skills, rigorous scope discipline, and daily, essential use of AI tooling. If you're prepared to maintain service availability, please apply.
What You Will Be Doing
- Executing sophisticated infrastructure migrations, consolidations, production-grade automations, and monitoring enhancements
- Investigating production incidents, deploying immediate remediations, and authoring root cause analyses with permanent solutions assigned to accountable teams
- Authoring, validating, and implementing production changes, including assessing whether a proposed change is safe for execution
- Spending time in Jira and perpetual status meetings - we prioritize people who can deliver solutions, not simply monitor issues
- Supporting legacy systems indefinitely - you'll be authorized to pursue substantial enhancements
- Waiting for bureaucratic approval processes - you'll possess the authority to implement immediate remediations to address incidents
- Advance reliability and standardization of cloud infrastructure across our expanding product portfolio by deploying comprehensive monitoring, automation, and AWS best practices.
- Deep AWS infrastructure expertise (this is our primary platform - other cloud experience alone won't cut it)
- Experience managing production infrastructure at a scale of hundreds of containers
- Experience scripting with Python and Bash for day-to-day administration operations
- Experience managing and migrating production databases with multiple engines (including MySql, Postgres, Oracle, MS-SQL)
- Experience with infrastructure automation (Terraform, Ansible, or CloudFormation)
Hundreds of software businesses run on the Trilogy Business Platform. For three decades, Trilogy has been known for 3 things: Relentlessly seeking top talent, Innovating new technology, and incubating new businesses. Our technological innovation is spearheaded by a passion for simple customer-facing designs. Our incubation of new businesses ranges from entirely new moon-shot ideas to rearchitecting existing projects for today's modern cloud-based stack. Trilogy is a place where you can be surrounded with great people, be proud of doing great work, and grow your career by leaps and bounds.
There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!
Working with us
This is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.
Crossover Job Code: LJ-5236-IN-Hyderaba-DevOpsArchitec.006