Receptionist | Sr. Customer Service Executive | Reception | Ahmedabad - Maninagar | On site
Unipath Specialty Laboratory
Job Type
Employee
Job Qualification
Any Graduate,Any Post Graduate
Workplace type
On Site
Required Skills
lab reception experience
Sr. Customer Service Executive
EmployeeJob Description
Job Title: Sr. Customer Service ExecutiveJob Type: Employee
Qualifications:
- Any Graduate or Any Post Graduate
Skills Required:
- Lab reception experience for the department Reception
Experience:
- Minimum of 1 year of experience in a customer service or reception role
Job Role: Receptionist
Work Location: On site
Responsibilities:
- Greet and welcome customers, clients, and visitors in a professional and friendly manner
- Answer and direct phone calls in a timely and efficient manner
- Provide accurate information to inquiries and resolve customer complaints
- Maintain a clean and organized reception area
- Schedule appointments and manage the appointment calendar
- Assist with administrative tasks as needed
- Collaborate with other team members to ensure excellent customer service
Additional Requirements:
- Excellent communication and interpersonal skills
- Proficiency in Microsoft Office Suite
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and organizational skills