Group Manager - Warehouse

Role Summary

This role is responsible for leading Area-level warehouse operations, ensuring efficient material handling, compliance, and team management.

The position also serves as a Digital SME for SAP, Warehouse Management Systems (WM), and ASRS, driving system optimization and data accuracy.

Additionally, the role requires capability to integrate with production scheduling and inventory planning functions, ensuring seamless coordination across supply chain processes and readiness to transition into planning roles.

Role Responsibilities

Warehouse Management activities

• Planning and execution of day-to-day warehouse operations including receipt, storage, dispensing, and dispatch of materials.
• Management of semi-finished and finished goods inventory.
• Ensure material handling as per approved SOPs and procedures.
• Maintain compliance with cGMP, Quality systems, and safety requirements.
• Participate in internal and external regulatory inspections.
• Ensure documentation compliance as per ALCOA principles.

Digital SME

• Act as Subject Matter Expert for SAP (MM/WM modules), WM systems, Master Data and ASRS operations.
• Ensure system adherence, data integrity, and accurate transaction handling.
• Lead digital initiatives, system improvements, and automation projects.
• Support troubleshooting and optimization of system-driven workflows.

Transition to Planning Roles

• Develop understanding of MRP, production scheduling, and inventory planning processes.
• Support demand-supply alignment and inventory positioning.
• Be prepared to transition into Production Planning or Inventory Planning roles.

Cross-Functional Coordination

• Work closely with Production, QA, Procurement, and Engineering teams for seamless material flow.
• Resolve operational challenges impacting supply chain efficiency.
• Align warehouse operations with upstream and downstream planning requirements.

Team Leadership & People Management

• Lead and manage warehouse teams including training, coaching, and performance management.
• Build capability within team for multi-functional supply chain roles.
• Drive a culture of continuous improvement and accountability.

GDP and GLP practices

• Ensure Good laboratory Practices.
• Ensure Good Documentation Practices as per ALCOA principles.
• Ensure 5S practices in workplace.
• Technical writing and document review.

Cultural Attributes

All Pfizer colleagues are expected to conduct themselves in line with the Pfizer Values; Courage, Equity, Excellence & Joy.

Statutory Obligations

All colleagues are expected to conduct themselves in line with relevant legislation pertaining to workplace health and safety, discrimination, harassment and bullying.

Environmental Health and Safety

Participate in and take responsibility for workplace environment, health and safety at the level required for this position, following the guidelines in the company Environmental, Health and Safety Management System Manual.

Essential Requirements

Preferred Education/ Qualification

Graduate / Postgraduate in Pharmacy or Graduate/Postgraduate (Preferably Science).

Experience

15+ years of experience in the pharmaceutical industry, understanding the Quality, Regulatory, cGMP and Safety operations

Core Competencies

• Diploma in Materials Management (additional qualification).

Standards,Processes & Policies

• Understanding of cGMP, GDP and GLP concepts of Pharmaceutical Industry.
• Experience in investigations and suggesting CAPA (Action item).
• Good documentation practices.

Desirable Requirements

Advanced Competencies

• Recognizes others’ need for development and collaborates.
• Is accountable for general effective people management and development.
• Solicits input and explain difficult concepts and persuade others to adopt a point of view.
• Manage and leads people, technological and financial resources within a department.
• Actively shares knowledge with others within Department through existing knowledge sharing processes/systems.

Additional Desirable Requirements

• Good English writing skills.
• Must be well organized.
• Able to grasp system concepts.
• Demonstrate Problem solving abilities.
• Manages the performance of direct reports through goal Attention to detail.
• Excellent oral and written communication skills for effectively interfacing with multiple departments.

Work Location Assignment: On Premise

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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