Purchase Order Processing Lead

TCS Kolkata Hiring for Purchase Order Processing Lead

Role: Purchase Order Processing Lead

Location: Kolkata

Shift Timing: Should be flexible with Rotational/Night Shift.

Experience: 8 – 10 Years

Education:

• Minimum 15 years of regular, full-time education (10 + 2 + 3).

• Bachelor's/master’s in finance & accounting or equivalent

Skills:

• Develop a moderate level of proficiency in the following systems:

• Good understanding and experience of JDE Module or SAP

• Have fluency in reading, writing, and speaking English.

• Shows genuine empathy to customers experiencing connection difficulties.

• High level written communication skills to interact with key stakeholders

Responsibilities:

• Lead and manage the Purchase Order processing team, ensuring timely and accurate PO creation, change, and closure in line with SLAs.

• Own P2P process governance, including setup and enhancement of process controls, SOPs, and compliance checks.

• Drive process optimization, standardization, and automation initiatives to improve efficiency and reduce cycle time.

• Independently handle client communications, stakeholder discussions, and escalation calls.

• Perform Root Cause Analysis (RCA) for recurring issues and exceptions; define and implement corrective and preventive actions.

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Desired Candidate Profile