Unit HR Head - Mother and Child Care Hospital

Vitality Healthcare

Bhopal 12-15 Years 1 Bhopal, 462001

Key Responsibilities

Talent Acquisition & Onboarding
- Manage end-to-end recruitment for super-specialty consultants, resident doctors, nursing staff, allied health professionals, and administrative teams
- Develop pipelines for critical, hard-to-fill clinical roles to minimize operational downtime
- Oversee a specialized credentialing and onboarding process, ensuring all medical licenses, degrees, and backgrounds are verified before day one
Employee Relations & Engagement
- Address unique healthcare workplace challenges, including burnout, high-stress environments, and 24/7 shift-rotation grievances
- Implement retention strategies specifically tailored to high-turnover segments like nursing and paramedical staff
- Act as a mediator in conflict resolution between different operational tiers (e.g., clinical vs. administrative teams)
Operations, Payroll & Roster Management
- Partner with nursing and medical superintendents to ensure HR compliance regarding complex shift rosters, night shifts, and on-call allowances
- Oversee time, attendance, and leave management systems tailored for continuous hospital operations
- Coordinate with corporate/central payroll to ensure accurate, timely processing of local unit salaries and doctor payouts
Compliance, Audits & Quality Standards
- Ensure strict adherence to national and local labor laws, biomedical waste management staff protocols, and healthcare-specific regulations
- Lead the HR documentation preparation for hospital accreditation audits (such as NABH or JCI), ensuring all training records, health checks, and immunizations for staff are perfectly maintained
Performance Management & Training
- Drive the annual appraisal process, balancing different Key Performance Indicators (KPIs) for clinical outcomes vs. administrative metrics
- Coordinate mandatory healthcare training, including Basic Life Support (BLS), soft-skills training for front-desk staff, and patient-centric care protocols

Key Performance Indicators (KPIs)

Time-to-Fill for critical clinical vacancies
Attrition Rate (specifically tracking nursing and critical care segments)
Audit Compliance Score for NABH/JCI HR chapters
Employee Engagement Index across the unit

Candidate Profile & Qualifications

Criteria Requirements
Education MBA or Post Graduate Degree in Human Resources / Personnel Management
Experience 7 to 12 years of core HR experience, with at least 3–5 years in a leadership role within a NABH-accredited hospital
Core Skills Strong understanding of healthcare workforce dynamics, grievance handling, local labor laws, and hospital compliance framework
Traits High emotional intelligence, ability to handle high-pressure environments, and exceptional interpersonal communication

Full Time 2400k Year HR

For more information, contact us on [email protected]