Senior AR Associate

Company Description

We are a reputable software company specializing in the healthcare industry. Since 1988 we have been servicing the healthcare industry by providing various products to laboratories, hospitals and doctors. As a member of our organization you will be joining a smart and driven team that shares your passion for exploration and discovery in the Healthcare Software vertical. Our significant investment in people, processes, and technology equips our employees with the resources and opportunities to drive substantial value for all our client partners.

Job Description

• Manage and work on Accounts Receivable follow-up activities
• Analyze aging AR reports and prioritize accounts based on business requirements
• Work on denial management, identifying denial reasons, and supporting resolution
• Ensure timely follow-up on outstanding claims and maintain productivity targets
• Communicate effectively through emails with internal teams and clients
• Support process-related documentation and SOP updates
• Provide process guidance and training support to team members
• Understand client-specific requirements, policies, procedures, and workflow updates
• Coordinate with leadership regarding process changes and operational updates
• Support continuous improvement initiatives within the AR process

Required Skills:

• Strong understanding of AR and Denial Management processes
• Good knowledge of US Healthcare End-to-End RCM workflow
• Excellent communication skills (written and verbal)
• Strong email and telephone etiquette
• Basic reporting and analytical skills
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
• Experience in Physician RCM preferred

Qualifications

• Hands-on experience in Physician RCM operations
• Strong knowledge of claim lifecycle, denials, and AR follow-up
• Ability to analyze reports and identify trends
• Strong problem-solving and decision-making skills
• Ability to mentor and support junior team members

Additional Information

• Transportation Faciity for Females/ Travel allowance for Males
• Health Insurance and Other Benefits