Customer Support - Travel Process

We are seeking a highly organized and customer-focused Corporate Travel & Member Support Specialist to join our team. This dual-function role combines corporate travel management with premium member support, requiring exceptional attention to detail and a passion for delivering outstanding service.

You will act as a trusted partner to corporate clients, ensuring seamless business travel experiences, while also providing personalized lifestyle and concierge assistance to our premium members.

Requirements

Fresher graduates in Tourism and Travel Management with excellent English proficiency are welcome

Minimum C-level proficiency in English (written and spoken)

Proven experience in customer service, corporate travel, hospitality, or concierge roles is an advantage

Strong understanding of travel booking processes (experience with GDS or corporate booking tools is a plus)

Excellent communication and interpersonal skills

Ability to remain calm and solution-oriented under pressure, especially during urgent travel disruptions

High level of technical proficiency and ability to quickly learn new tools and CRM systems

Benefits

Opportunity to work in a dynamic and customer-focused environment

Gain exposure to corporate travel management and luxury concierge services

Enhance your skills in client handling, problem-solving, and service excellence

Work with premium clients and global travel scenarios

Career growth opportunities within the travel and hospitality domain