Revenue Leader/Practice Head - MS Dynamics 365
Beyond Key
We are hiring a Revenue Leader / Practice Head Microsoft Dynamics 365 to lead and scale our D365 Business Unit with full ownership of revenue, profitability, delivery governance, client engagement, and business growth. The role now carries equal strategic and commercial focus across Microsoft Dynamics 365 Business Central and Dynamics 365 CE, supported by a strong understanding of Power Platform, Microsoft 365, and Azure. The ideal candidate should be able to drive the full business lifecycle from lead generation and pipeline creation to sales, presales, commercials, deal closure, delivery oversight, and long-term account growth across both Business Central and D365 CE service lines.
Key Responsibilities
P&L Ownership and Business Management :
- Own the end-to-end P&L of the Dynamics 365 Business Unit, including revenue, margin, utilization, profitability, and delivery economics.
- Build annual and quarterly operating plans covering revenue targets, hiring plans, investment priorities, pricing strategy, and margin guardrails.
- Drive business rhythm through dashboards and governance across pipeline, bookings, win rates, forecast accuracy, realization, and client health.
- Define and execute the go-to-market strategy for the D365 Business Unit with balanced growth motions across Business Central and D365 CE.
- Build complementary offerings around Power Platform, Microsoft 365, and Azure-led deployment, integration, migration, and modernization opportunities.
- Shape offerings around Business Central implementation and migration, D365 CE transformation and customer-process modernization, greenfield and brownfield programs, Power Platform automation, and Azure-enabled deployment and integration.
- Lead all presales motions for the D365 practice, including discovery workshops, assessments, estimations, proposals, RFP responses, demos, and commercial structuring.
- Create reusable assets such as solution templates, estimation models, proposal / SOW templates, Business Central and D365 CE discovery / migration frameworks, assessment kits, and industry playbooks.
Must-Have Requirements :
- 15-20+ years of experience in IT services / consulting with significant leadership experience in Microsoft business applications / ERP / CRM services.
- Mandatory / deep expertise in Microsoft Dynamics 365 Business Central and Dynamics 365 CE.
- Strong working understanding of Power Platform, Microsoft 365, and Azure.
- Proven experience in Business Central migration projects, D365 CE transformation programs, greenfield implementations, brownfield conversions / modernizations, and end-to-end delivery oversight.
- Proven experience leading sales, presales, and marketing teams.
- Candidate must have managed / led a Dynamics 365 vertical with overall annual revenue of at least USD 3M, including at least USD 750K per year contributed from new business.
- Ability to own the full business cycle from lead generation to closure and delivery success across both Business Central and D365 CE engagements.
- Strong client engagement, commercial acumen, and executive communication capability.
- Experience with Microsoft partner ecosystem / co-sell programs.
- Exposure to managed services / AMS for Business Central and D365 CE.
- Ability to create packaged offerings, accelerators, and reusable assets.
- Strong US-market exposure and CXO-level stakeholder handling.