Analyst - English, Arabic, Microsoft Windows
HCLTech
Job Summary
Answer calls/chat/email or other mediums in relevance to Client specific needs.\r\n• Ensure work hours are met daily.\r\n• Ensure Quality work within HCL and client standard.\r\n• Provide support or any necessary requirement of client and HCL.\r\n• Ensure all KPI of partners and HCL are met.\r\n• Coordination with internal and global teams.\r\n-
Key Responsibilities
Maintain professional decorum within HCL Standards.\r\n• Ensure client/partner success.\r\n• Coordination with supervisors and managers or any identified support.\r\n• Work from office\r\n• 24*7 shifts\r\n• Rotational shifts and week offs\"\r\n
Skill Requirements
Answer calls/chat/email or other mediums in relevance to Client specific needs.
Other Requirements
Primary Skills: English
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