Generalist Service Representative I 3PHASE UPS (C&SP Project Plan 2026 - O&M support )

Schneider Electric

Join us as a Specialist Service Representative II and bring your technical expertise to a role where you'll solve complex challenges and deliver exceptional service. You'll work with advanced systems, collaborate across technical teams, and ensure customers achieve optimal performance and reliability.

What will you do?

Manage installation, commissioning, and system integration projects from start to finish with technical precision
Diagnose and resolve complex technical issues using root cause analysis and collaboration with engineering experts
Deliver technical consulting to support sales teams and help customers maximize system value
Execute comprehensive maintenance programs while upholding the highest safety and quality standards

What are the key skills we are looking for:

Safety Standards — advanced level; ensuring all service activities meet regulatory and organizational safety requirements
Active Listening — intermediate level; understanding customer concerns and translating them into technical solutions
Field Service Management — intermediate level; coordinating service delivery to maximize efficiency and customer satisfaction
Installation — intermediate level; deploying multi-component systems with precision and attention to detail
Maintenance and Repair — intermediate level; performing hands-on technical work to restore system functionality
Problem Solving — intermediate level; diagnosing and resolving difficult technical challenges independently
Technical Documentation — intermediate level; creating clear records that support knowledge transfer and compliance
Time Management — intermediate level; balancing multiple service priorities to meet customer commitments

What qualifications will make you successful:

Strong resilience and adaptability when facing unexpected technical challenges in the field
Excellent communication skills to engage confidently with customers and internal stakeholders
Proactive mindset that identifies opportunities to enhance service delivery before issues arise
Collaborative approach to working across teams including engineering, manufacturing, and commercial functions

What's in it for me?

Work with innovative technologies and multi-component systems that challenge your technical skills
Access to specialized training, certifications, and career development opportunities
Direct impact on customer success through your technical expertise and problem-solving abilities
Collaborative culture that values technical excellence and supports your professional growth

Bring your technical talent to a team that's ready to welcome you — apply today!