Senior Executive - Operations
Blue Dart
- Supervise daily inbound and outbound operations, ensuring first and last-mile connectivity.
- Monitor load patterns to optimize delivery and pickup schedules.
- Oversee regulatory compliance, ensuring accurate documentation and resolution of exceptions.
- Ensure safe handling and delivery of shipments, minimizing RTO and undelivered instances.
- Manage vehicle availability and service provider coordination.
- Conduct daily briefings and drive adherence to operational workflows and SOPs.
- Provide direction and support to employees, fostering a performance-driven culture.
- Monitor team performance, mentor subordinates, and build a robust succession pipeline.
- Conduct regular staff training to enhance operational capabilities.
- Ensure adequate staffing to meet operational demands.