Lead Software Platform Engineer

MetLife

Position Summary

Seeking a Senior AI Engineer to design and implement production-grade AI use cases using an enterprise AI platform. This role requires strong applied AI expertise, close collaboration with platform and product teams, and the ability to provide technical leadership and mentorship while delivering scalable, business-impacting AI solutions.

Job Responsibilities

Design and implement scalable, production-grade AI/ML use cases using an enterprise AI platform, following architectural standards and best practices.
Collaborate with product, architecture, and business teams to translate requirements into effective AI solutions.
Provide engineering support through design guidance, reference architecture, and technical reviews.
Work closely with the core AI platform team to ensure optimal platform adoption and provide feedback for platform enhancements.
Contribute to platform evolution by identifying gaps, improvements, and emerging AI, GenAI, and MLOps requirements.
Ensure quality, reliability, observability, and responsible AI compliance across deployed solutions.
Mentor junior engineers and promote strong engineering practices, including code quality, testing, documentation, and knowledge sharing.

Knowledge, Skills and Abilities

Education

Bachelor’s degree in computer science, Engineering, Finance/Accounts, or related discipline

Experience

10-12 years of strong Handson experience in AI Engineering

Knowledge and skills (general and technical)

Strong software engineering in .NET Core / C# and Python
Applied experience with LLMs, Azure OpenAI, and RAG architecture
Hands-on expertise with Azure AI services and cloud-native development
Proficiency in microservices, REST APIs, and scalable system design
Experience with vector search, document processing, and AI solution deployment

Other Requirements (licenses, certifications, specialized training - if required)

Good to have skills:

Experience with Azure AI Studio / Prompt Flow and advanced AI orchestration
Exposure to multi‑modal AI, advanced NLP, and AI security/governance
Familiarity with monitoring, resilience, and cost optimization for production AI systems

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s [1] #AllTogetherPossible. Join us!
References

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1. https://www.metlifecareers.com/en_US/ml/GreatPlaceToWork