Branch Operations Manager-Micro Business Loans

IDFC FIRST Bank

Job Requirements

Job Title – Branch Operations Manager- MBL

Function – Micro Business Loans

Job Purpose:

Branch Operations Manager is responsible for day to day operations of the branch including Disbursement and customer relationship

Roles & Responsibilities:

Responsible for managing Micro business loan Disbursement.
To maintain TAT & Quality of the files at the time disbursement
Checking and disbursement of MBL cases on system based on the Company policy and parameters
To co-ordinate with all Stake Holders like Sales, Credit, FCU on a regular basis for process and policy changes and daily work

Managerial & Leadership Responsibilities:

Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity
Attract & retain best-in class talent to meet Bank's rapid growth targets

Educational Qualifications: Any Graduate

Experience: Minimum of 0-2 Years of experience in Operations/ Customer Service.