Medical Records Officer
NHS Ayrshire & Arran
Band 2
Saturday (2300 – 0800) & Sunday (2300-0730) nights
We are seeking a reliable and professional Night Telephonist/Receptionist to undertake Saturday and Sunday nightshift, providing an effective first point of contact and delivering a high standard of communication and administrative support. Duties include managing incoming calls, monitoring alarm systems, instigating emergency procedures in accordance with established protocols, coordinating the Out of Hours (OOH) GP service, and contacting on call staff as required. The post holder must demonstrate a high degree of flexibility, as shift days and times may be subject to change to meet the needs of the service, and there is a requirement to undertake additional hours on a regular basis to cover colleagues’ absences. Applicants should be computer literate, capable of working independently, and able to exercise sound judgement while remaining composed in urgent or unexpected situations. Excellent communication skills, accuracy in recording information, and the ability to think clearly under pressure are essential. Applications are welcomed from individuals who are conscientious, adaptable, and committed to supporting the delivery of a safe and efficient service.
For informal enquires, please contact Isabel More, Medical Records Manager 01955 880371
Short-listed applicants will be contacted by email. Please check your emails regularly, including your junk/spam folder.
This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS) for this role.