Lead Support Analyst

Nomura

Job Code: 13909 Country: IN City: Mumbai Skill Category: IT\Technology Description: Nomura Overview: Nomura is a financial services group with an integrated global network. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its four business divisions: Wealth Management, Investment Management, Wholesale (Global Markets and Investment Banking), and Banking. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com
Nomura Services, India supports the group’s global businesses. With world-class capabilities in trading support, research, information technology, financial control, operations, risk management and legal support, the firm plays a key role in facilitating the group’s global operations across four international regions
At Nomura, creating an inclusive workplace is a priority. Our approach to inclusion encompasses a variety of initiatives, including sensitization campaigns, implementing conducive policies & programs, providing infrastructure support and engaging in community events. Over time, we have made meaningful progress in these areas, and this commitment has been well-recognized across the industry. We are proud recipients of the prestigious Top 10 Employers award by the India Workplace Equality Index (IWEI), IWEI Gold Employer of Choice awards, India CSR Leadership Award 2024 for Holistic Village Development Program and the YUVA Unstoppable Changemaker Awards
Divisional Overview: The Global FIX Implementations Team is part of the Production Services organisation. It is responsible for client and broker FIX onboarding for equities, options and futures order flows The global team is comprised of three regional teams (EMEA, Americas and Asia, based in London, New York and Hong Kong). While the respective teams are aligned with regional businesses, they test, certify and onboard global flows/products
Business Overview:
Global Execution Services (GES) Technology builds and maintains software solutions used by agency-model execution business (Instinet) of the Nomura Group. This business provides brokerage services to clients in over 60 markets around the world. Through its advanced suite of electronic trading strategies, experienced high-touch trading group, top-ranked Commission Management services, award-winning desktop trading platform, and unparalleled access to insightful analytics, content and unique liquidity, execution services business helps institutions lower overall trading costs and ultimately improve investment performance. Nomura has introduced a range of now industry-standard trading technologies and has been an innovator at the forefront of the market's evolution. For more information, please visit www.instinet.com GES Production Support India team is an integral part of the global team, which is spread across US, UK, HK and India. It works in partnership with the regions to deliver technology solutions for global execution business (Instinet)
As the agency-model execution services arm of the Nomura Group, Instinet Incorporated subsidiaries provide brokerage services to clients in over 65 markets around the world. Through its advanced suite of electronic trading strategies, experienced high-touch trading group, top-ranked Commission Management services, award-winning desktop trading platform, and unparalleled access to insightful analytics, content and unique liquidity, Instinet helps institutions lower overall trading costs and ultimately improve investment performance. Over the course of its 50+ year history, Instinet has introduced a range of now industry-standard trading technologies and has been an innovator at the forefront of the market's evolution
What We Offer:

We support employee wellbeing by ensuring a sense of purpose and belonging.
We offer a comprehensive range of wellbeing services which allows employees to get access to the assistance they need at any point in their wellbeing journey.
Our bespoke benefits support employees and their family’s holistic wellbeing and are inclusive of diverse identities and family structures.

Role & Responsibilities: This position is on the EMEA FIX Implementations team. The team is primarily, but not exclusively, focused on onboarding European client and broker flows, predominantly for equities EMEA FIX Implementations manages FIX connectivity requests for European businesses and works closely with Asia and Americas FIX Implementations colleagues to operate as a global team
Key Attributes critical to success:

An experienced FIX on boarder with demonstrable technical expertise (FIX Protocol, connectivity).
Deep understanding of operational risk considerations, utilizing this to manage and guide their implementations.
Always prioritizes client service.
Solid business knowledge across equities flows.
Creative and enthusiastic problem solver with an analytical, detail-focused mindset.
Rigorous approach to testing/certification and change management.
Team-player, natural collaborator and relationship builder.
Strong and thorough communicator to all clients and stakeholders, be they internal or external, business or technical.
Ability to manage and own multiple concurrent requests and projects.

Mandatory Skill Set :

Extensive FIX onboarding experience: ideally in bank/broker and vendor (O/EMS, FIX) environments; across high-touch, PT and electronic (DMA/algo) flow types; with FIX-In and FIX-Out connectivity.
Subject matter expertise in the FIX Protocol (4.2, 4.4).
Strong understanding of, and ideally experience of implementing, O/EMS considerations and requirements for onboarding (e.g. third-party algo screen building and certification).
Working knowledge of UNIX and XML

Desired Skill Set :

Knowledge of global equities onboarding and regional nuances/considerations (preferred).
Futures and Options onboarding experience (preferred).