Hub Manager - Ops & BD
Mahindra & Mahindra Ltd
- Oversee operations and maintenance of 25 rental machines within the hub
- Ensure timely servicing, uptime, and optimal utilization of all machines
- Coordinate with technical teams for repairs and preventive maintenance
- Monitor operational performance metrics and drive efficiency improvements
- Act as the primary point of contact for 25 local rental entrepreneurs
- Build strong, trust-based relationships and ensure high engagement
- Support entrepreneurs in day-to-day business operations
- Scout and onboard 25 local entrepreneurs through: Data-backed calling, field outreach, referrals and local networks
- Evaluate candidates for entrepreneurial capability
- Drive expansion of the hub by identifying new opportunities
- Conduct onboarding and training programs for entrepreneurs
- Ensure understanding of: Machine operations, basic troubleshooting, customer handling, business management fundamentals
- Provide ongoing support and resolution of queries
- Support entrepreneurs in generating demand through: Field demonstrations, local branding initiatives, promotional campaigns
- Work closely with marketing teams to execute localized growth plans
- Assist entrepreneurs in leveraging online and social media platforms
- Support execution of digital marketing campaigns
- Enable entrepreneurs to build local visibility and customer engagement
- Bachelor’s degree in [Agriculture / Engineering / Business / Related Field]
- Strong operations and field management skills
- Entrepreneur mindset with business development orientation
- Excellent communication and relationship management abilities
- Ability to work in rural / semi-urban markets
- Problem-solving and execution-focused approach
- Basic understanding of digital tools and social media
Job Segment: Engineer, Engineering