Internship_Process Excellence

Flatirons Solutions

Description

Flatirons Solutions is looking for an Intern in Process Excellence for our Operational Excellence team at our Chennai, India office office. Are you passionate about driving business performance by using a systematic approach? The Intern will be part of the Operational Excellence team and report to the Process Excellence Specialist. The OpEx team is responsible for driving effectiveness, efficiency, and compliance throughout the entire company. We don’t tell teams what to do. We are here to help what teams do, better!

Key Responsibilities

We are looking for someone who:

Has a genuine interest in developing a career in Process Improvement, Quality Management, and/or Operational Excellence
Has a passion for improving business and process performance
Has a basic understanding of various standards and methodologies to drive results, such as IS0 9001, Quality, Lean, Kaizen, Six Sigma
Is happy to assist all departments, functions and team improve effectiveness and efficiency.
Is prepared to hold others accountable for process compliance across all departments, functions, and teams.
Is eager to assist the organization in implementing and monitoring the Business/Quality Management System (BMS), the Supplier Management System (SMS), Customer Satisfaction, and continual improvement.
Has the propensity to adhere to and enforce compliance to policies, procedures, and requirements
Understands the importance and benefits, and is an advocate of Visual Management
Prefers to define, collect, report, analyze, and act upon key performance indicators (KPI) for the BMS and SMS
Is undeterred by tedious or repetitive tasks like running reports or following up on pending or open items.
Has good verbal and written communication skills.
Is self-motivated and operates with a high level on integrity

Skills, Knowledge and Expertise

What you need to know (experience requirements):

A bachelor’s degree or pursuing a final year degree in Engineering or Business, Quality Management, Quality Assurance
Basic understanding of the ISO 9001 standard
Basic understanding of continual improvement tools such as:

o Lean o Six Sigma o Voice of the Customer o Visual Management

Good understanding of and experience with the features of Microsoft Office (Word, Excel, PowerPoint, Outlook) and other web-based applications

What will set you apart:

Knowledge of Agile or SAFe
Knowledge of Information Security such as the ISO 27001 standard
Knowledge of Capability Maturity Model Integration (CMMI)
Knowledge of Net Promoter Score

About Flatirons Solutions

At Flatirons Solutions, we play a critical role in keeping aircraft safe, serviceable, and—most importantly—flying. Our software ensures that more than 350 million passengers travel safely every year. If you’re passionate about technology, innovation, and solving real-world challenges that make a difference, you’ll feel right at home here.
Who We Are We’re a global team of nearly 400 professionals across the U.S., Europe, and India, united by a shared mission: Turning Content into Knowledge. At Flatirons, you’ll join a diverse group of thinkers, builders, and innovators who thrive on autonomy, creativity, and collaboration. We value curiosity and initiative—every idea counts, and every contribution moves us forward.
We offer competitive salaries and comprehensive benefits, flexible work environments and remote opportunities, and a culture that values both excellence and balance.
What We Do We use cutting-edge XML and 3D technologies to transform complex technical data into powerful tools that help aviation and aerospace professionals do their jobs with precision and confidence. Our solutions ensure that maintenance teams and manufacturers have the right information at the right time—supporting safe, compliant, and efficient operations across the globe.
Our Customers & Partners Our customers include some of the world’s largest airlines and most successful aerospace and defense manufacturers. We help Manufacturers produce and manage technical data for aircraft, engines, and components and Airlines streamline and deliver mission-critical maintenance and operational information Together, we’re transforming how the aviation industry manages information and ensures safety.
Why Join Flatirons? When you join Flatirons, you’re not just taking a job—you’re joining a mission to shape the future of aviation and aerospace. You’ll have the freedom to innovate, the support to grow, and the opportunity to see your work make a global impact every day We’re looking for curious minds and passionate problem-solvers who want to make technology work smarter for the world’s most vital industries.

Equal Opportunity Employer
Flatirons Solutions is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, religion or belief, sex, sexual orientation, gender identity, disability, age, marriage, civil partnership, pregnancy, maternity, or protected veteran status.
As part of the recruitment process, the Company may use AI-enabled tools to assist in the review and summation of job applications; however, all hiring decisions are made by the recruitment team and are not based solely on automated processing. You may raise any concerns or objections by contacting [email protected]