Shared Services - Accountant 2
Intuit
We are looking for a detail-oriented and motivated Accountant 2 to join our Shared Services team in Bengaluru. Reporting to the AR Manager, the role will support core AR operations including managing invoicing, cash applications, dispute resolution, sub-ledger accuracy along with driving finance Transformation initiatives across Q2C.
Responsibilities
AR Transaction Processing
- Process and manage customer invoices in a timely and accurate manner, in alignment with billing schedules and contractual terms.
- Apply incoming payments to customer accounts and manage unapplied cash within established SLAs.
- Maintain accurate and up-to-date customer records in the AR sub-ledger.
- Generate and distribute customer-facing documentation such as statements and payment confirmations as needed.
- Investigate and resolve billing discrepancies and customer queries in a professional and timely manner.
- Escalate complex disputes to senior team members and track all open items to resolution.
- Maintain clear records of dispute status and actions taken.
- Perform regular AR sub-ledger reconciliations and escalate variances within defined timelines.
- Support month-end and quarter-end close activities, including journal entries, receipt matching, and aging schedule updates.
- Assist in preparing AR management reports such as aging analysis and cash receipt summaries.
- Execute AR processes in line with internal controls and audit requirements.
- Maintain complete, accurate, and audit-ready documentation for transactions and customer interactions.
- Identify and surface recurring process issues to support continuous improvement efforts.
- Provide team coverage and support during peak periods and planned absences.
- Bachelor’s degree in commerce, Accounting, or Finance.
- 2–3 years of experience in Accounts Receivable, Order-to-Cash, or general accounting.
- Working knowledge of ERP or billing systems (e.g., QuickBooks, Oracle, or similar).
- Proficiency in MS Office, particularly Excel and Word.
- Solid understanding of core accounting principles — debits/credits, reconciliation, and accruals.
- Strong written and verbal communication skills in English.
- High attention to detail with a consistent habit of accuracy in transaction processing and record-keeping.
- Accountable and dependable — follows through on commitments, meets deadlines, and raises issues proactively.
- Collaborative team player who contributes positively to shared goals and supports colleagues.