People Business Partner (Factory)

Job Description: ER & COE – Manager

Role: Manager – Employee Relations

Function : People Function – ER & COE

Business : Jewellery ISCM

Job Details (New requirement)

HR professional with 6 to 8 years of experience, primarily contributing in Employee Relations (ER), data-driven reporting, and workplace compliance. Strong expertise in managing employee concerns, driving structured review mechanisms, and ensuring a safe, compliant, and engaged work environment.

External Interfaces:

Audit Bodies (OHSAS, ISO, QMS auditors)

Government Authorities (Labour Department, Safety Inspectors)

Consultants (HR, Compliance, EHS advisors)

Training & Wellness Service Providers

Material Safety / Compliance Agencies

Internal Interfaces

Plant Leadership / Management Team

Line Managers & Supervisors

Employees / Workmen / Union Representatives

HR Team (COEs, Payroll, Talent, HRBP)

EHS, Quality, and Operations Teams

Committee Members (Works Committee, Safety Committee, etc.)

Employee Relations (ER)

Ensure a stable, compliant,

and positive IR environment

Timely grievance resolution, improved trust, reduced conflicts

Grievances resolved % within SLA, closure time of cases, reduction in escalations, employee satisfaction score

Daily Work Management (DWM) & Reviews

Enable structured tracking and

performance visibility

Consistent DWM execution, improved discipline, better reporting clarity

Timeliness of DWM updates, report accuracy, leadership feedback

HR Dashboards & Analytics

Drive data-based decision-making

Real-time data availability, trend identification, actionable insights

No. of dashboards, data accuracy %, insights generated and implemented

Material Safety & Compliance

Ensure workplace safety and regulatory adherence

Zero safety violations, audit readiness, strong compliance culture

No. of violations, compliance score %, safety audit results

Leadership Support (Data & Insights)

Strengthen leadership decisions through insights

Better planning, faster issue resolution, improved decision quality

Timeliness of reports, leadership satisfaction score, % recommendations implemented

Employee–Management Interface

Enhance transparency and communication

Faster resolution, improved trust, positive work culture

Feedback scores, reduction in communication gaps, issues resolved

HR Audits (OHSAS, QMS)

Ensure full compliance and audit readiness

Smooth audits, minimal non-conformities, timely closures

No. of audit findings, audit closure %, audit ratings

Employee Wellness Initiatives

Promote employee well-being and engagement

Higher participation, improved health, better engagement

Participation %, engagement score improvement, absenteeism reduction

Organizational Program Leadership

Ensure effective execution of company programs

Timely delivery, high-quality outcomes, business impact

% programs delivered on time, stakeholder feedback, program success metrics

Education: MSW HR

Relevant Experience: 6 to 8 Years

Behavioural Skills:

Strong Interpersonal & Communication Skills

Stakeholder Management

Analytical & Data-Driven Thinking

Problem-Solving & Conflict Resolution

Attention to Detail & Compliance Orientation

Leadership & Influencing Skills

Execution Excellence & Ownership

Adaptability & Resilience

Knowledge:

Strong knowledge of employee relations, labour laws, and grievance handling with experience in compliance frameworks like OHSAS and QMS.

Proficiency in HR analytics, dashboard reporting, and data-driven decision-making and Off roll headcount and cost management.

Good understanding of workplace safety, employee engagement, and plant-level operations with effective stakeholder management skills.