Territory Service Representative- VEL
Blue Dart
Delivery
- Unloading the bags from vehicle
- Scan the shipments
- Primary Sorting and Secondary sorting
- Outscan the shipments as per delivery route
- Delivering the shipment as per package address only
- Update correct status code for undelivered shipments at customer address
- Delivery process will be briefed through a training
- Handing over of cod amount on the same day to the supervisor
- Undelivered shipments needs to be handed over to the supervisor
- Proper dress code and carry field bags all the delivery points
- Pickup as per SOP
- Timely pickup at customer place as per cut off timing
- Check if serviceable location
- Count number of shipments at the customer and take acknowledgement on the pickup sheet
- Inscan the shipment at the office and handle Rapid entry
- Primary and secondary sorting of the shipments
- Bagging process
- Canvas bags to be Loaded in to the vehicle
- Reaching location for timely connection
Delivery
- Route wise loading of shipments with proper tally
- Delivering shipments to the right customers
- POD/FOD/DOD/COD process…. Delivery run sheet
- Proper status code for the undelivered shipments
- To meet the EDD & to achieve the SQ targets
- Handing over of cod/dod/fod on the same day
- Undelivered shipments needs to be handed over to the supervisor
- Appointment delivery process
- Proper dress code with customer centric approach
- Pickup as per SOP
- Timely pickup at customer place as per cut off timing
- Airwaybill execution
- Tally of shipments at the customer place as per invoice
- Ensuring relevant regulatory paperwork is collected
- Pickup sheet
- Checking the condition of the packages at the time of pickup
- Reaching location for timely connection