Single Carrier Senior Specialist - Landside Operations

Key Responsibilities

• Manage end-to-end landside shipment execution—from planning and booking to delivery and order closure—using SAP TMS
• Drive transport planning, optimisation, and proactive exception management to ensure reliable service delivery
• Manage vendor and stakeholder coordination across internal teams, customers, and partners to ensure operational excellence
• Ensure data accuracy, cost validation, and timely order closure to support billing and profitability
• Build strong engagement with regional front office teams and contribute to overall operational improvements
• Drive performance tracking, reporting, and KPI-based insights across operations and financials
• Translate data into actionable recommendations on cost, profitability, and business trends
• Lead process improvements and standardisation to enhance efficiency and reduce friction.
• Support delivery of cross-functional projects and transformation initiatives
• Collaborate with stakeholders to align priorities and deliver outcomes
• Support offshoring initiatives, product training and onboarding new members in the team.

Accountabilities

• Ensure visibility and governance over operational and financial performance across the portfolio
• Drive data accuracy, insight quality, and timely reporting to support business decisions
• Deliver measurable improvements in efficiency, cost optimisation, and process effectiveness
• Support successful execution of projects, system initiatives, and transformation programs
• Enable stakeholder alignment and ensure delivery against agreed objectives
• Champion standardisation, compliance, and best practices across the Landside network

System and Process Knowledge

• Strong understanding of SAP Transportation Management System dispatch workflows.
• Strong analytical and problem-solving capabilities (RCA, trend analysis, KPI interpretation)
• Ability to translate data into insights and recommendations
• Capability to analyze operational data, including review and reporting activities.

Role Requirements

• Willingness to work rotational shifts including night shifts, adhere to a five-day in-office expectation.
• Minimum of three years of experience in the logistics or shipping industry for external hires.
• Strong attitude, communication, and interpersonal skills.
• Strong problem-solving and analytical skills
• Ability to manage multiple tasks in a dynamic environment
• Qualification - Graduate / Post Graduate
• Hands on Knowledge of all MS Office Product

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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