Assistant Facility Manager -Soft
JLL
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Assistant Facilities Manager, Soft Services
Account Management – Work Dynamics (region/country)
Job Summary:
Plan, organize, and deliver exceptional soft services, site hygiene, pantry/F&B, and corporate events for The Client at Powai Mumbai, ensuring compliance, quality, and memorable workplace experiences.
Key Responsibilities:
- Plan, coordinate, and execute daily soft service activities—site cleanliness, pantry/cafeteria operations, meeting/event setups—ensuring high quality and statutory compliance per the contract.
- Organize and manage all site events, conferences, employee engagement activities, and large meetings, from venue setup and catering to logistics, travel, and on-site delivery.
- Collaborate with internal teams, vendors, and the workplace experience manager to meet event and soft service objectives to company standards.
- Manage event calendars, supply inventories, promotional materials, and soft service resources.
- Negotiate with vendors/service partners, review contracts, and monitor service delivery in line with KPIs.
- Monitor budgets and provide updates to management on soft service and event expenses.
- Prepare and review post-event reports, gather feedback, recommend improvements, and maintain audit-ready documentation.
- Ensure compliance with health, safety, hygiene, labour law, and The Client at Powaipolicies during all operations.
- Support analysis, planning, and reporting on soft services/events as required by management; assist with presentations.
- Bachelor’s degree.
- 5 years’ experience in event planning, soft services, or facilities management.
- Strong organizational, multitasking, documentation, and communication skills.
- Proficiency in MS Office (Excel, PowerPoint).
- Flexible to shift work, travel, and evolving priorities.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.