Corporate Sales Manager (Coimbatore/Gurgaon/Ahmedabad/Jaipur/Bangalore/Mumbai)

Delhivery

Key Responsibilities:


1. New Business Development

  • Identify, target, and acquire new corporate clients for express logistics services.
  • Develop and deliver customized sales pitches, proposals, and pricing solutions.
  • Ensure consistent pipeline building and weekly opportunity tracking.


2. Key Account Management

  • Manage and grow revenue from large enterprise accounts and high-value clients.
  • Oversee account planning, quarterly reviews, and long-term relationship building.
  • Act as a single point of contact for escalations, service issues, or SLA deviations.
  • Drive customer retention and account expansion opportunities.


3. Contract & Commercial Management

  • Negotiate commercial terms, rate cards, and service contracts with clients.
  • Lead contract renewals, amendments, and compliance tracking.
  • Ensure proper documentation, adherence to agreed SLAs, and timely closure of legal/finance approvals.


4. Revenue & Performance Management

  • Achieve monthly, quarterly, and annual sales targets.
  • Monitor revenue leakage, credit limits, and ensure timely collection of payments.
  • Review client performance metrics and drive improvements.


5. Operational Coordination

  • Coordinate with operations, hub teams, and customer service to ensure on-time deliveries.
  • Share client requirements (pickup schedules, packaging needs, delivery SLAs) with relevant teams.
  • Track shipment performance and ensure adherence to service commitments.


6. Reporting & Documentation

  • Maintain updated sales reports, lead trackers, and client interaction logs.
  • Provide MIS updates, forecasting, market intelligence, and competitor insights.
  • Assist in preparing presentations, RFP responses, and business reviews.

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