Group Lead, HTR

Kraft Heinz Company

Job Description

Job Description – Group Lead, HTR (Payroll & HR Business Services) – B11 Location: Ahmedabad, India (Kraft Heinz GCC) Function: Human Resources – HTR (Payroll & HR Business Services) Band: B11 About Kraft Heinz The Kraft Heinz Company is one of the largest global food and beverage organizations, driven by a culture of Ownership, Meritocracy, and Collaboration. Our GCC in Ahmedabad plays a critical role in delivering global HR services and operational excellence Role Summary The Group Lead – HTR (Payroll & HR Business Services) will lead global payroll and HR operations delivery from the GCC, ensuring accuracy, compliance, and efficiency across regions This role will oversee payroll processes, vendor governance, and HR transactional services while driving standardization, automation, and service excellence aligned with global HR strategy Key Responsibilities 1. Global Payroll & HR Ops Delivery

Lead end-to-end global payroll operations across regions (multi-country exposure)
Ensure accurate, timely payroll processing, statutory compliance, and reporting
Oversee HR transactional services including employee lifecycle, documentation, and queries

2. Process Excellence & Transformation

Drive standardization and centralization of payroll & HR processes across GCC
Identify opportunities for automation, digitalization, and continuous improvement
Leverage tools such as Workday and HR systems to improve efficiency and accuracy

3. Governance, Compliance & Risk Management

Ensure adherence to global payroll compliance, taxation, and audit requirements
Manage internal and external audits, controls, and data accuracy
Mitigate risks related to payroll errors, statutory non-compliance, and data privacy

4. Stakeholder & Vendor Management

Partner with global HR leaders, finance teams, and regional stakeholders
Manage payroll vendors and ensure SLA adherence and service delivery excellence
Act as a trusted advisor on payroll operations, compliance, and process improvements

5. Team Leadership & Capability Building

Lead a team of payroll and HR operations professionals
Build a high-performance, process-driven team culture
Drive team capability in global payroll, compliance, and HR systems

6. Service Delivery & Employee Experience

Ensure high-quality employee experience for payroll and HR services
Improve turnaround time, query resolution, and service efficiency
Monitor and enhance service KPIs (accuracy, timeliness, SLA adherence)

7. Analytics & Reporting

Deliver payroll dashboards and insights to leadership
Track metrics such as payroll accuracy, processing timelines, compliance adherence, and service efficiency
Use data to drive decision-making and continuous improvement initiatives

Qualifications & Experience

MBA / Master’s degree in HR, Finance, or related field
10–14 years of experience in Payroll / HR Operations / Shared Services
4–6 years of people leadership experience, preferably in GCC / global setups
Strong exposure to multi-country payroll and HR shared services

Key Skills & Competencies

Deep expertise in global payroll operations & compliance
Strong understanding of HR shared services / GCC models
Experience with HR systems (Workday, payroll tools, service platforms)
Strong stakeholder and vendor management skills
Data-driven mindset with focus on KPIs, governance, and automation
Excellent communication and leadership capabilities

Why Join Kraft Heinz?

Opportunity to lead and scale global payroll operations from a strategic GCC hub
Exposure to global stakeholders and transformation initiatives
High-impact role in a fast-paced, ownership-driven culture

Location(s)

Ahmedabad - Venus Stratum GCC

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.